New Teaching Materials for DE Educators Now Available
We open-source all that we do at MIT for teaching Disciplined Entrepreneurship under a Creative Common licensing understanding – and this has proven very popular. I always felt bad that I had not documented it as well as it could be. I also wished I could update the materials I use in class and make them clearer and more complete. This was not as easy as I had hoped as other priorities always nudged it out of the things that actually got done.
Pushed by my friends at Purdue, led by Professor Nathalie Duval-Couetil, I spent a good deal of time at the end of the semester this spring and this summer finally getting to this task. I have cleaned up and put together a new and much more comprehensive release of my teaching materials. It not only has the most current material I use at MIT to teach Disciplined Entrepreneurship but it is also much better documented. It covers a bit more than the 24 Steps in the book (but not much more because we have only one semester) making it a very strong introduction to a “becoming an entrepreneur” course. It is not about entrepreneurship but rather it teaches the students what it is to become an entrepreneur through an experiential, “action learning,” project-based (I think all of these terms mean the same thing so chose whichever suits you best) curriculum.
I have included the syllabus, class by class summary with key points for each class, as well as slides, homework, and a detailed description of the deliverables for each class. It is customized to the MIT environment but hopefully, it will provide a lot of good materials for your courses and programs. It is made available at no cost and all we ask is that you include attribution of where the material came from and then make any derivative works available on the same terms to the community. This is the Creative Commons licensing agreement.
To get this new material, go on this web site to the “Resources” section and sign up for access. For those of you who already have access to the Dropbox folder for entrepreneurship educators, you should have already gotten an email about this.
Once you have looked at and/or used the material, we would love to hear what you think. Any questions, comments, enhancements, or just raving/whining is warmly welcomed in the “Forum” section of this website.
The world needs more and higher quality entrepreneurs now more than ever. If we can help in that cause, go forth and use the material with pride and we all will share in the benefits.
The author
Bill Aulet
A longtime successful entrepreneur, Bill is the Managing Director of the Martin Trust Center for MIT Entrepreneurship and Professor of the Practice at the MIT Sloan School of Management. He is changing the way entrepreneurship is understood, taught, and practiced around the world.

The Disciplined Entrepreneurship Toolbox
Stay ahead by using the 24 steps together with your team, mentors, and investors.
The books
This methodology with 24 steps and 15 tactics was created at MIT to help you translate your technology or idea into innovative new products. The books were designed for first-time and repeat entrepreneurs so that they can build great ventures.

MIT Antifragile Entrepreneurship Speaker Series: A Must Watch, Free & Available Now
One of my proudest projects from the past few years is the Trust Center Antifragile Entrepreneurship Speaker Series, which is now available to watch for free in its entirety. These 8 sessions were designed like a course to help the viewer understand what it takes to become more antifragile in concrete ways within the context we are living in right now.
The series went from concept to execution in about 30 days and it is content that will be relevant for a very long time. What follows is the story of how it happened and why you should spend time with it. You can view the full series of talks, with additional supplemental materials, or you can pick and choose individual talks, by going to https://entrepreneurship.mit.edu/speakers/
The spark for the series came when I saw just how unmoored our students were at MIT. The school has some of the best students anywhere and the COVID-19 crisis had turned their world upside down; they seemed frozen and did not know what to do next. This was truly unprecedented, unlike any other crisis in magnitude and uncertainty. The dotcom internet bubble burst, 9/11, the housing crisis of the late 2000s, the 2013 Boston Marathon Bombing, and the tragic killing of an MIT police officer all seemed more manageable than this. COVID-19 completely permeated all aspects of our lives and there was no end in sight for rational thinking people. It was a humanitarian and economic catastrophe of epic proportions… our students and others seemed lost at sea.
I had started to write individual pieces about what should be done. I found myself constantly referred back to a November 2019 article I had written about how our goal as entrepreneurship educators was to produce antifragile humans rather than to focus on their companies. That article now seems prescient—as if I had some insight on what was to happen. (I certainly did not.) I referred to this piece in every interview, article, and general discussion I had about how we should move forward.
Finally, it hit me that what was really needed was an integrated program on antifragility, like a mini-course, focusing on this specific context of our times. It would be rigorous yet give specific actionable guidance to participants. I thought the fastest and easiest implementation would be a speaker series, much easier now because people did not have to (and could not) travel. Everyone was getting used to being on Zoom. On Friday, March 27th, I drafted a program with themed lectures ordered in a logical sequence. The program would last for one month and have two talks per week at lunch time (Tuesday and Thursday) when MIT students did not have classes; 8 talks in total.
Talk 1: Decision Making in a Crisis
To start to be antifragile in a crisis, you have to stop the bleeding and make the initial decisions to essentially stay alive and stabilize things to buy yourself more time. For this topic, I immediately knew of two fantastic speakers who had literally been in life or death situations and had to make decisions with the ultimate consequences. Jocko Willink was a Navy Seal in Ramadi in the heat of battle during the Gulf War. He also became a renowned trainer of Navy Seals and a #1 New York Times best-selling author on the topic. My long-time friend and very successful business executive, Billy Campbell, had his own life-or-death ordeal when he was on the famous flight 1549 “Miracle on the Hudson,” which had to land on the river after its engines caught fire from bird strikes. Billy was in the back of the plane and had to make decisions on how to exit that, while different from Jocko’s, share similarities in their urgency and importance. He was the last passenger off the flight and has become friends with Captain Chesley “Sully” Sullenberger.
Talk 2: Staying Mentally Strong
Our second talk focused on how do you stay mentally strong to fight the good fight over a longer period of time. Being antifragile in a crisis starts with a few decisions, but it needs to be sustained to be successful. I knew I wanted to get Arlan Hamilton, a young black woman who had the mental toughness to start a VC fund while she was homeless. I wanted to know how does one find the inner strength to achieve this when the adrenaline has slowed down from the initial rush. Founder and investor Brad Feld was also perfect to get involved in this discussion as he has frequently spoken out more honestly than anyone I know about the mental challenges that entrepreneurs face. Lastly, to show how this could be translated into concrete action, Kathleen Stetson was a “must get” for me. She had been very successful in her life then became an entrepreneur and experienced first-hand the relentless pressures that need to be overcome. Kathleen (along with the Trust Center’s own Trish Cotter) has been a very successful architect of a program for our most advanced student entrepreneurs, delta v, that helps them face this exact problem.
Talk 3: Making the Ethical Decision
The third talk was what I refer to as the “raison d’etre” or purpose that keeps you going when the going gets so tough. To be successful, the pursuit has to be about much more than the money. For this, it was clear that the work my friends and colleagues Tom Byers (Stanford), Jon Fjeld (Duke), and Laura Dunham (University of St. Thomas) was the ticket. Their discussion on Principled Entrepreneurship showed that profiteering is not going to last and is not an antifragile trait; instead being principled is sustainable and at the core of antifragility.
Talk 4: Creativity in a Crisis
The fourth talk would be centered on how to ideate once you know the general direction you wanted to go in. How do we manifest our desires, talents, and assets into concrete actions? For this, Tina Seelig, author of “Creativity Rules” and a professor in the world-famous Stanford Design Lab was my target speaker. At MIT, like many other places as noted in articles by Michael Grimshaw, we have also experienced great success with the use of “improv” to enhance the ideation and creativity process. As such, our favorite improv teacher, Dave Morris of TED Talk fame, was our first choice.
Talk 5: What Are the Opportunities on the Other Side?
In the fifth talk, I wanted viewers to get some expert guidance about where the new areas of opportunity would likely be. Forrester Research is the leading market analysis firm in the world and, when asking their founder and CEO, George Colony, who would be the best to address the topic of where the opportunities would be in the post-pandemic world, he immediately pointed me to James McQuivey. James was not just a VP and Principal Analyst there, but he was also an expert in consumer behavior and had literally written the extremely influential book, “Digital Disruption.” I also knew that the EdTech sector was facing substantial changes and we are very fortunate to have the world expert in educational disruption and entrepreneurship on the Trust Center Advisory Board. Jean Hammond had conceived, designed, founded, and runs LearnLaunch, the world’s largest accelerator, incubator, and investment fund focused on EdTech. It would be very helpful and concrete to hear her thoughts on how this sector will be transformed by the current crisis.
Talk 6: Market Positioning In and After a Crisis
The sixth talk was a chance to take a step back and think about how existing companies needed to be more antifragile. The world is made up of much more than startups. For this program, I knew exactly who I wanted, but I had no connection. It was Chris Reitermann, who was the head of Ogilvy Asia and Greater China. He was the author of a brilliant slide deck that had gone viral about how companies should position themselves in and after a crisis, and specifically focused on COVID-19. He was also particularly interesting because China was about 90 days ahead of the U.S., Europe, and pretty much the rest of the world is grappling with the pandemic, so it was an opportunity to almost look into the future to gain insights. We were also fortunate that when we finally got in touch with Chris, he brought along a fantastic operator, Allen Wang the CEO of Babytree, to give that perspective as well.
Talk 7: What Are the Opportunities on the Other Side
The seventh talk was to give guidance to students about geographical considerations when pursuing their chosen opportunities. Did geography matter before? Does it matter more or less now? Where will the hot spots for innovation be in a post-COVID-19 world? It is clear that Zoom and other digital technologies make a difference in how we work. Should it affect how they think about their plans going forward? The first expert in this area is Professor Scott Stern of MIT Sloan. He has extensively studied not just the importance of clusters, but also the effect geography has on entrepreneurship. Scott was the co-creator of the Startup Cartography Project, with his Ph.D. student, now Professor Jorge Guzman of Columbia, which is the most extensive research project ever on the relationship between location and entrepreneurship. I also felt it would be interesting to incorporate the work done by Inc. Magazine journalist Emily Canal on the Surge Cities Index of the most vibrant hubs for entrepreneurship.
Talk 8: Anfrifragile Teams, Organizations & Society: a How-To
While we had been talking primarily about creating an antifragile mindset, skillset, and way of doing business, in the last lecture I wanted to elevate the discussion to how to build antifragile teams, organizations, and ultimately, societies. While antifragile individuals are necessary building blocks, little of significance gets done by an individual; it is teams and organizations that create real results. As humans, we see the humanitarian and economic catastrophe that the COVID-19 crisis is creating and we want to move towards a more antifragile society as well too. Our dream team to speak to this was Hall of Fame Coach John Calipari, the head basketball coach at the University of Kentucky, and former Massachusetts Governor Deval Patrick. Every year, Coach Calipari has to take a new crop of the best young basketball players in America and mold them into an antifragile unit. He has written the book “Bounce Back” on this topic of how to utilize adversity to make a team better, successfully implementing it to win a National Championship and building one of the top college basketball programs for over a decade now. In Governor Patrick, we had an eloquent speaker who had addressed making society more antifragile for a long time and then had to put it all into action after the Boston Marathon Bombing incident.
When I started drafting out this program on March 27th, I did not have all of these details done, but I could see the picture coming together … and loved it! I could not help myself and worked continuously through the weekend to flesh out the series and get invitations out. Remarkably, by Sunday, March 29th, I had confirmation from 2/3 of the invited speakers. NO ONE said no!!! Every response was, “This sounds great. Count me in and my schedule is open right now because of the crisis.” I get excited often, but this was at a whole new level. I knew these talks were something that people really needed and there was nothing like it out there.
When the Trust Center announced the series, the response was immediate. Not only did MIT students sign up in droves but we also got people from around the world signing up. We had over a thousand people sign up for the first session with only 48 hours notice. It took off from there. Other regions took our content and built off it or crafted similar programs of their own in places like Australia, Ireland, Scotland, Sweden, Norway, Finland, and even domestically at places like the University of North Carolina. Because these events were virtual, we could make it available to everyone at no additional cost and also record the sessions for future viewing. Over 7,000 people signed up to view the live sessions and to date over 9,000 people have watched or listened to the 8 programs since. These have become the most popular material on our website at the Trust Center, and certainly for some period of time, for the entire MIT website.
I am confident that this material will have a long life and will be useful well after we make it to the other side of the COVID-19 crisis. I am also confident that this has spurred more beneficial dialogue and follow-on programs that will make us all a bit more antifragile as individuals, teams, organizations, and society. Enjoy any or all of the sessions and let me know your thoughts after you have watched. They are not meant as entertainment, but rather to provide inspiration, strength, guidance, and community to foster positive action from the anxiety our increasingly turbulent world causes for us.
I would also like to acknowledge the following groups for co-sponsoring this event with the Martin Trust Center for MIT Entrepreneurship: Queensland University of Technology (QUT) Entrepreneurship, MIT Startlabs student club, MIT Sloan Entrepreneurship Club, Martin Trust Exec Startup Group, MIT Sloan Executive Education, MIT Sloan Women In Management (SWIM) club, MIT Sloan Mindfulness & Leadership Club, MIT Regional Entrepreneurship Acceleration Program (REAP), and the Bernard M Gordon Engineering Leadership Program.
The author
Bill Aulet
A longtime successful entrepreneur, Bill is the Managing Director of the Martin Trust Center for MIT Entrepreneurship and Professor of the Practice at the MIT Sloan School of Management. He is changing the way entrepreneurship is understood, taught, and practiced around the world.

The Disciplined Entrepreneurship Toolbox
Stay ahead by using the 24 steps together with your team, mentors, and investors.
The books
This methodology with 24 steps and 15 tactics was created at MIT to help you translate your technology or idea into innovative new products. The books were designed for first-time and repeat entrepreneurs so that they can build great ventures.

12 ½ minutes with Bill Aulet
Dates
April 17, 2020
10:00am EST
Location
How to attend
Click on the above Zoom link.
Password: 673973
More details
—
Bill Aulet
12 ½ minutes is a new digital, fireside chat developed and delivered by Elevator. Targeting Scotland’s entrepreneurial and business community, we will be running bitesize interviews with leaders from a range of sectors who have faced and overcome challenges. Each will have stories of optimism to tell, sharing business and life lessons. The focus is to inspire and unite individuals as we plan for life beyond adversity.
Join the fireside chat with Bill on Apr 17 at 10:00am EST, on Facebook: https://www.facebook.com/UKElevator/
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The books
This methodology with 24 steps and 15 tactics was created at MIT to help you translate your technology or idea into innovative new products. The books were designed for first-time and repeat entrepreneurs so that they can build great ventures.

COVID-19: What Can We Do Now That Is Productive?
Another day in self-isolation and signs are that this is not going to end soon so here are some thoughts on what we can do that is constructive as entrepreneurs? (As just humans, we should do all the other things to flatten the curve like social distancing, washing hands, etc.). Here are some thoughts for today:
- From the Boston Globe by Scott Kirsner, a survey of companies that are providing important services during this period, and probably after as we will be changed forever even when things
go back to “normal”—“Coronavirus means opportunity for some companies” read full article.
- An excellent slide deck from old friend Fotis Filippopoulos from Ogilvy that give great advice on how to think about things right now, “ Making Brands Matter in Turbulent Times and Beyond COVID-19” (view full slide deck).
- Post from Paul Graham of YC on making a positive out of being stuck at home for students:
Hope all if this gives you positive energy to be productive when your community, society and the world need it most. Stay strong my friends and seek to be antifragile as hard as that can be right now.
The author
Bill Aulet
A longtime successful entrepreneur, Bill is the Managing Director of the Martin Trust Center for MIT Entrepreneurship and Professor of the Practice at the MIT Sloan School of Management. He is changing the way entrepreneurship is understood, taught, and practiced around the world.

The Disciplined Entrepreneurship Toolbox
Stay ahead by using the 24 steps together with your team, mentors, and investors.
The books
This methodology with 24 steps and 15 tactics was created at MIT to help you translate your technology or idea into innovative new products. The books were designed for first-time and repeat entrepreneurs so that they can build great ventures.

What Gives Me Confidence That We Are Successfully Teaching Entrepreneurship
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The Disciplined Entrepreneurship Toolbox
Stay ahead by using the 24 steps together with your team, mentors, and investors.
One of the great challenges for me as an entrepreneurship educator is knowing whether the material I am teaching works — that my students get value out of the curriculum and that they are more successful entrepreneurs as a result. I know that the methods I teach helped me go from losing money in my first venture to exiting my third venture after it had increased in value by a half a billion dollars, but that is just one data point. I believe in what I teach, but how do I know it works for others? How do I answer the logical and appropriate challenge of “prove it?”
This question has been in the back of my mind since I started teaching over ten years ago. In that time, several systematic analyses of the programs we’ve run have given me the confidence to say “I know it works.” It will be impossible to unequivocally prove scientifically that they work because we will never have a perfect control set to measure against – it would be unethical to deprive a random subset of students of entrepreneurship educational opportunities – but the three data points I present here do as good a job as possible at evaluating the programs’ impact. I should also say that as an educator, I deeply believe that the measurement of our success should be more than economic impact from new companies because I believe that entrepreneurship is about more than startups. All of this considered, while incomplete, the success of new companies is the metric most often used in these analyses. New company formation is the one clear metric that seems to validate these programs in the eyes of the public. It is also the one we can currently best quantify.
The first data point validates what I see firsthand on a daily basis at MIT’s entrepreneurship center working with students inside and outside of the classroom. In late 2017, we hired a highly talented outside researcher, Tory Lee, to study how successful our delta v graduates were. “delta v” is our fully immersive 3-month program that provides the space, structure and support to launch a new venture. The structure of the delta v program is based off the Disciplined Entrepreneurship approach. I believed the approach and methodology were positively impacting students because I saw our students make great advancements during and after the program, but I wanted to see data to verify this belief.
Our study got us that data in spades and it certainly positively surprised all of us. Of the 76 teams surveyed (a statistically meaningful number), a stunning 75% of the companies were either still in business or had been acquired. At the time the study was completed, January 2018, these teams had raised over $150M (this number is now well over $200M). So on average, each company raised $2M, with the median being $300K. This exceeded the range of our most optimistic projections.
The second data point is a study done by Highlands and Islands Enterprise (HIE), part of the Scottish government, to understand if they made a worthwhile investment in training their entrepreneurs at MIT using the Disciplined Entrepreneurship frameworks. HIE made a long-term commitment to entrepreneurship skills development in a comprehensive program called the Entrepreneurship Support Programme (ESP). At the core of this program were two key elements based off Disciplined Entrepreneurship. The first was a series of two-day master classes, but the even more substantial commitment was sending a dozen or so entrepreneurs every year to the MIT Entrepreneurship Development Program (EDP). EDP is an intense one-week program that uses Disciplined Entrepreneurship as its core methodology.
Since HIE was using public funds, they had to be extremely diligent in proving the money was being used effectively. As such, HIE undertook two external, rigorous assessments of the value-for-money of all their entrepreneurship investments. In 2012, Cambridge Economic Associates assessed that EDP was providing a return on investment (ROI) in excess of £8 back into the Scottish economy for every £1 spent. This was based on what entrepreneurs from Scotland subsequently went on to do, in terms of creating jobs and building wealth, and whether they attributed their actions to their learnings from EDP. In 2015, HIE externally commissioned a second economic impact assessment. This assessment indicated a potential future ROI of up to £28 for every £1 spent, which indicates an improvement in the relevance and effectiveness of the course content from the increasingly refined Disciplined Entrepreneurship approach. A 28 times return on investment is an extremely positive outcome by any measurement.
The third and most recent data point came from the “Way to Scale” program, which is part of the Catalyst Organization in Belfast, Northern Ireland run by John Knapton. A core part of this program is the previously mentioned one-week full-immersion Entrepreneurship Development Program (EDP) at MIT. I saw the transformation of these entrepreneurs as they became more systematic in how they approached entrepreneurship, and resultantly more confident, but it was hard to quantify the impact. Fortunately, John and his team went back a year later and did just that. Again, the results were extremely positive. For the nine CEOs in the program, their annual revenue for 2019, the year before their new plans and execution resulting from their EDP training, was £4.2M. The projected revenue for 2020, resulting from applying what they learned in the program, is conservatively forecasted to be £24.6M. Since the analysis, the CEOs now believe that the 2020 revenue numbers will be even higher. Exports, jobs and profitability also took big steps forward, as you can see in the chart below.
So what is the conclusion to be drawn from these three analyses? They do have their caveats. First, as previously mentioned, there is no control set to compare them to, so they do not strictly meet the scientific testing protocol to prove causality. As Professor Scott Stern points out, the focus of our center is to provide an educational service and not be an experiment. Second, there is selection bias in that they the entrepreneurs studied should perform above average because they were chosen in a competitive process that would bias in favor of above-average performers. Third, the Disciplined Entrepreneurship approach and methodology were not the entire program in all three cases (but it was the fundamental framework in all three) so there are other elements integrated into the programs that contribute positively and it is not possible to disaggregate them. Finally, it is important to note that these programs depend on the people running them as much as they do the methodology.
With all those disclaimers, the results of the analyses are still compelling to me in showing that the methodology works very well. This lines up with the anecdotal evidence that we experience every day with not just our students at MIT but also people like Mary Rodgers of PorterShed in Galway, Ireland. I think she describes the methodology extremely well when she says:
“There is no one answer – the disciplined entrepreneurship process combines multiple publications such as lean business models, ‘crossing the chasm’ and others, to create a cohesive actionable disciplined process. I use these learnings every day to stress-test a solution or to help a company to problem-solve. Following the 24 steps of disciplined entrepreneurship will accelerate success and failure, and takes the subjective out of the equation.”
I am confident but not arrogant about Disciplined Entrepreneurship, because I know it is not the only approach that works. It is a successful core approach and methodology that, as shown above, must be part of an integrated approach that includes an excellent educational team and complementary programs as appropriate. For example, at MIT, credit goes to the Venture Mentoring Service, Deshpande Center for Technological Innovation, Sandbox Innovation Fund, Technology Licensing Office and Gordon Engineering Leadership Program, to name a few of the organizations we collaborate with. Scotland and Northern Ireland have outstanding teams to execute their integrated programs as well. Each situation integrates other material and important context to make the overall educational experience a success.
My fervent belief and hope is that Disciplined Entrepreneurship is not a fixed methodology, but is an evolving open source approach that is not deterministic. The approach does not guarantee success, but rather significantly increases your odds of success, as described so well by Mary Rodgers above. It does, however, have rigor and relevance that is so badly needed, that only results when the approach is developed as an ongoing collaboration between academics AND practitioners.
With these caveats and understanding that the current Disciplined Entrepreneurship methodology will continue to improve over time, we can still use the above data points to test what we have today. For this existing approach and frameworks, after what I have seen directly with my own two eyes and the three compelling studies analyses above, I feel pretty damn confident saying: This stuff works.
To see a partial list of now over 200 schools using DE materials, go to our Resources for Educators page. Educators can also sign up there to get free access to the teaching materials used at MIT and others offered by the community.
The author
Bill Aulet
A longtime successful entrepreneur, Bill is the Managing Director of the Martin Trust Center for MIT Entrepreneurship and Professor of the Practice at the MIT Sloan School of Management. He is changing the way entrepreneurship is understood, taught, and practiced around the world.

The books
This methodology with 24 steps and 15 tactics was created at MIT to help you translate your technology or idea into innovative new products. The books were designed for first-time and repeat entrepreneurs so that they can build great ventures.

Teaching Entrepreneurship, Cultivating Antifragility
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The Disciplined Entrepreneurship Toolbox
Stay ahead by using the 24 steps together with your team, mentors, and investors.
First published in BizEd on November 18, 2019
I first started as the managing director of the Martin Trust Center for MIT Entrepreneurship a decade ago, I thought my job was to help students create more and better startups.
Fortunately, some wiser and more experienced faculty members reminded me that we were part of an educational institution. It made me think of the old adage that states, “It’s better to teach a man to fish than to give him a fish.” We wanted to teach our students not just how to launch single businesses—we wanted to teach them how to think like entrepreneurs.
As a result, we shifted our focus from creating companies to creating entrepreneurs. To that end, we developed programs for individuals we called the “ready-to-go entrepreneurs.” These are students who are determined to create their own standalone startups. As much as it pains me to say it, back then we were in fact creating people whom others might perceive to be like the characters in the television show “Silicon Valley”—except ours had a moral compass and were better at startup success!
In other words, we believed this group represented our own “beachhead market,” the term entrepreneurs use to describe the one market segment that has proven most open to their products or services. We believed the purpose of teaching entrepreneurship was to train students to build startups.
A funny thing happened, however, as we started to succeed in this strategy. Students who didn’t identify as ready-to-go entrepreneurs—our primary market, remember—would tell us our programs and content helped them as well. People who were interested in building entrepreneurial ecosystems in government, academia, or the private sector began taking our courses. These participants didn’t intend to create startups, but, rather, to be active “entrepreneurship amplifiers”—the term we coined for members of this group. These amplifiers intended to support and promote entrepreneurial behaviors by building ecosystems of individuals and organizations that foster the creation of more startups in a region.
Interestingly, we next discovered that what students learned in our entrepreneurial programs was valuable even outside the startup arena. For example, one of my graduate students, a professional pianist turned e-commerce entrepreneur, told me that she reconnected with her joy of music by applying entrepreneurial principles to the planning and marketing of a campus piano concert. The reason? By first developing a targeted clientele profile, she found that organizing the logistics and content of the event was a much clearer and more manageable task. Her anxiety level before the concert went down and her satisfaction level afterward increased. For the first time, she said, she felt in charge of the process and better aligned with the concert’s mission.
It was a revelation for me that the principles of startup success could be applied in such a radically different domain.
Indeed, my understanding of entrepreneurship has evolved. Now, I view it as a mindset (spirit), a skill set (knowledge and capability taught via an apprenticeship approach), and an operating model that people can apply to achieve their goals. It’s a model that our students can apply in any community-based setting where they are utilizing resources that are not under their control.
Put more simply, my goal as an entrepreneurship educator is no longer to create entrepreneurs or grow startups. My goal now is to create antifragile humans and teams.
What does “antifragile” mean, exactly? It’s a term I first heard used by professor and author Nassim Nicholas Taleb, who wrote a book titled Antifragile: Things That Gain from Disorder. When applying his systems analysis to humans, I would describe antifragile people as those who “grow when exposed to volatility, randomness, disorder, and stressors and love adventure, risk, and uncertainty.”
Fragile systems, meanwhile, are people or teams that break when exposed to unexpected events. Ironically, I believe much of the study of management has been about optimizing and de-risking—it has been about making very predictable systems, teams, and individuals. Paradoxically, that approach ultimately creates a world with more fragility in it.
A key insight I took away from Taleb’s book is that antifragile people and teams are not simply those who are “robust” or “resilient.” Robust people and teams are those who “weather the storms” and keep marching straight ahead unaffected. In the practice of management, we often believe that being robust is the desired state for business leaders, but in actuality it is a neutral condition. Robust people and teams maintain their course when faced with adversity or unexpected events. But in our current world, maintaining course is not enough.
We should be promoting antifragility as the desired state in management endeavors. Antifragile systems, people, and teams actually grow stronger in the face of adversity and uncertainty.
We often believe that being robust is the desired state for business leaders, but in actuality it is a neutral condition.
I draw this analogy: We are unlikely to remember the athlete who’s great early in the game when everything is going as planned, but whose performance fades as time goes on and the competition becomes more complicated. But we never forget the player who is a good performer at the start of the game, but then turns into a great player as the game gets more chaotic and the stakes get higher. It’s that player who is the antifragile human being—it’s that player who accomplishes great things.
Speaking at MIT this past spring, GE Chief Innovation Officer Sue Siegel said, “The world will never be as slow as it is today.” She is so right. Neither will it ever be as simple or predictable. The future will be filled with more Brexits, Donald Trumps, technological disruptions, business model disruptions, societal disruptions, and all of the resulting adversities, uncertainties, and unpredictability. The future also will be filled with opportunities for people to come up with new creative solutions.
To deal with future challenges, we will need people who don’t just survive in a chaotic, stressful, and complex world, but thrive. This is why, as management educators, we must make entrepreneurship about much more than startups. An antifragile entrepreneurial mindset is not just a “nice-to-have” skill we can teach to some of our students. It is a “must-have” skill we should be teaching to all of our students. Their future—and ours—depends on it.
The author
Bill Aulet
A longtime successful entrepreneur, Bill is the Managing Director of the Martin Trust Center for MIT Entrepreneurship and Professor of the Practice at the MIT Sloan School of Management. He is changing the way entrepreneurship is understood, taught, and practiced around the world.

The books
This methodology with 24 steps and 15 tactics was created at MIT to help you translate your technology or idea into innovative new products. The books were designed for first-time and repeat entrepreneurs so that they can build great ventures.

What Exactly is Disciplined Entrepreneurship in Three Sentences?
Recently, a colleague from Stanford sent me a link to an article that he had run across in the Silicon Republic. Now I must admit, that is not a publication I usually read but I was happy when I saw MIT EDP alum Mary Rodgers smiling picture at the top of the article. Mary is an entrepreneurship amplifier in Galway’s (Ireland) Portershed. The title of the article was “Founders need to articulate and sell the value of change to customers” which was nice but I really wanted to hear what else Mary had to say based on the enthusiasm of this professor from Stanford. I was not let down.
The article starts out with a nice introduction of what Mary is doing and what she has accomplished and then it is a series of 11 questions, all good. As I read through them, I found myself positively shaking my head and agreeing which the answers does not happen for most articles on entrepreneurship – at least not all of the responses. But when I got to the sixth question, “What resources and tools are an absolute must for your arsenal?” – her answer got me up out of my seat to cheer. It is probably the most succinct descriptions I have read, heard or seen of what DE is all about. Let me give you her exact quote:
“There is no one answer – the disciplined entrepreneurship process combines multiple publications such as lean business models, ‘crossing the chasm’ and others, to create a cohesive actionable disciplined process. I use these learnings every day to stress-test a solution or to help a company to problem-solve. Following the 24 steps of disciplined entrepreneurship will accelerate success and failure, and takes the subjective out of the equation.”
Mary Rodgers
I love this definition and I can’t tell you how great it was to hear it coming from someone else’s mouth. It made my day. I can also see why the Stanford professor liked it as well. It is inclusive but also rigorous and relevant. Foreshadowing building off this, in another article in the near future, I am looking forward to addressing why I am now so convinced that this DE process really works. We have now accumulated enough data to draw this conclusion with high confidence.
Here is a link to the article in its entirety: https://www.siliconrepublic.com/start-ups/portershed-mary-rodgers-startup-advice. Now just because I really loved almost every word of the article, you know I will quibble with something… and I will. The last question asked is “What’s the number-one piece of advice you have for entrepreneurs?” and Mary’s answer is “Be resilient.” I would have said “Be antifragile” but that is for another article/blog post which will be coming very soon too.
Thanks, Mary for all you do for entrepreneurs and summarizing the concept so well. We can all learn from each other!
The author
Bill Aulet
A longtime successful entrepreneur, Bill is the Managing Director of the Martin Trust Center for MIT Entrepreneurship and Professor of the Practice at the MIT Sloan School of Management. He is changing the way entrepreneurship is understood, taught, and practiced around the world.

The Disciplined Entrepreneurship Toolbox
Stay ahead by using the 24 steps together with your team, mentors, and investors.
The books
This methodology with 24 steps and 15 tactics was created at MIT to help you translate your technology or idea into innovative new products. The books were designed for first-time and repeat entrepreneurs so that they can build great ventures.

Five Key Factors to Foster Entrepreneurship in Ecuador
Entrepreneurship is vital not just for economic growth and prosperity, but also for social harmony. It creates jobs and gives peoples’ lives more purpose and meaning. The solutions for many of society’s most intractable problems come not from governments or established companies, but from new companies that unleash the creativity and energy of the human race.
Today, we need entrepreneurship more than ever to help mitigate problems related to climate, energy, healthcare, education, and unemployment. Innovation-driven entrepreneurship should be a top priority that will help Ecuador on all fronts.
As Ecuador seeks to build a vibrant entrepreneurial ecosystem, it is critical to keep the following factors in mind.
- Keep the Main Thing the Main Thing: The single necessary and sufficient condition for an entrepreneurial ecosystem is entrepreneurs. That is the goal. Success means more, higher quality, and connected entrepreneurs. By high quality, I mean entrepreneurs who have built or are building scalable ventures that sell products beyond the local market. They create exports. Keep the focus on this goal and put entrepreneurs at the center of all efforts.
- Create Your Own Model: A common mistake is trying to replicate Silicon Valley in other places. There is only one Silicon Valley and it is customized to the specific assets of that region. Other areas have different assets and should not try to compete, but rather to create their own unique ecosystem. Vibrant entrepreneurship hubs have been created in London (FinTech), Boulder, Colorado (lifestyle), and Pittsburgh (food). Ecuador should understand and leverage its special assets to create something new.
- Global Perspective: Scalable new companies must have an international capability, so they must be aware of international markets. Ecuador is not a big enough market to create large businesses on its own. Understanding these markets and making connections to enter it is essential.
- Entrepreneurship Education and Training: Entrepreneurship is a craft that can be taught. Ecuadorian universities and schools are starting to invest and build their capabilities to provide this curriculum. This education should be complemented with external training and experience. Awareness of current best practices worldwide is not a “nice to have,” but rather is an essential tool to scale the new businesses. Fernando Moncayo Castillo was a successful businessman in Ecuador, but it was the training he received at MIT that enabled him to reach the next level to scale Inspectorio into a global power.
- Think Long Term: Ecosystems are systems, which means that they are complicated with many different first-order and second-order effects. Any action that is taken will almost certainly have time delays between the time they are implemented and when positive results are realized. It is crucial that a long-term perspective is taken in implementing a systematic solution for it to be sustainable. Impatient entrepreneurial ecosystem builders who think linearly and only appreciate quick wins might feel good in the short term, but find they are not building long-term sustainable benefits. They may even be making the situation worse than before.
Having been an entrepreneur, taught entrepreneurship, and worked with leaders globally to foster entrepreneurship, I’ve seen first-hand the importance of these steps. They are all critical factors in building an innovative-driven entrepreneurial ecosystem in Ecuador.
Bill Aulet is the managing director of the Martin Trust Center for MIT Entrepreneurship at MIT and a professor of practice at the MIT Sloan School of Management. He is the author of Disciplined Entrepreneurship: 24 Steps to a Successful Startup and the Disciplined Entrepreneurship Workbook.
The author
Bill Aulet
A longtime successful entrepreneur, Bill is the Managing Director of the Martin Trust Center for MIT Entrepreneurship and Professor of the Practice at the MIT Sloan School of Management. He is changing the way entrepreneurship is understood, taught, and practiced around the world.

The Disciplined Entrepreneurship Toolbox
Stay ahead by using the 24 steps together with your team, mentors, and investors.
The books
This methodology with 24 steps and 15 tactics was created at MIT to help you translate your technology or idea into innovative new products. The books were designed for first-time and repeat entrepreneurs so that they can build great ventures.

Toughest Challenge For an Entrepreneur
This past week, I had a reminder of the toughest and maybe most critical challenge a founder has to face. A very composed founder had worked incredibly hard over the summer to get their new startup off the ground and they were succeeding. They had real customers and they had real investor interest. Things looked great but they weren’t. As so many startups have, the executive team was not working well together. All the people involved were good people, very talented and extremely committed but it was clear after three months that despite everyone’s best efforts, there was still a lot of friction. It would have been easy to ignore the situation but we drill into the heads of our founders “good enough never is if you want to build a great company.”
The founding CEO admirably stepped up to the situation and had the difficult conversation to say they would not be going forward together. He was very logical about it and it all made sense but he was an absolute wreck emotionally and just needed someone he could talk to about the situation. He was taking it very hard. Still, he did the right thing and I encourage more founding CEOs to do this as well and let me explain why.
- No Villians: All the people involved are good people but that does not mean it is right to go forward together. Doing a startup is like getting married to your partners – and there is more than one of them so it is really complicated. If they have a bad day it affects you directly and vice versa. You can’t settle when it comes to your partners. If you split up, it does not mean someone has to be a villain, it is just you don’t get married to everyone you like.
- Energy Amplifiers: When you look at your teammates in a startup, they should be energy amplifiers. This means that they should give you energy when you work with them and not take energy away. It is either one or the other. It is not possible that they do not affect you, and vice versa. You know if they are energy accretive or not (overall) and don’t delude yourself that it is neutral.
- Cutting Corners Now Assures You Are Destined for Mediocrity: If you cut corners at the beginning of your core team, it is assured that it will only get worse as future people decisions are made and this assure you that your organization is destined for mediocrity. Make clear that the objective is to continually raise the bar and not lower it as you hire future team members. Great people will sense this either way and make their decision accordingly and as a result, you will not get them and it will get worse and worse.
- The Climb Only Gets Steeper: Rather than have the difficult conversation, founders often believe things will get better. That is delusional. The climb will only get steeper as you go forward and the lack of teamwork will only become more obvious and damaging. Deal with it now and even though it hurts, things will be better in the future.
- Best for Both Sides: The person that you are thinking of parting ways with is a real person too who is talented and driven. If it is clear that their path forward is clouded and they are unlikely to have a clear leadership role going forward, then it is your duty to them to make it clear to them so they can pursue better career opportunities. I have let people go many times who are very good but just not a good fit for my organization. While it is never fun in the short term, afterward I help them and cheer them on in their new organizations and take great pleasure in seeing them do better in another circumstance than they would have in our company. You are in fact helping them by stepping up and making clear there are better options elsewhere.
- There Are More Stakeholders As Well: You have to also look at the bigger picture and realize that this situation is going to affect others to whom you have a responsibility. There is the rest of the team and also, probably most importantly, the customer. Why I say the customer is probably the most important, let me give you a sports example. If a professional sports team never lets a player go because they don’t want to have the difficult conversation, that sports team will clearly eventually become an inferior team. This will result in fewer fans who are willing to pay to see the team play until ultimately there is no team. You must put the best team on the court for your customers or you will cease to exist in time and they you do nobody any good.
- Think of Your Team as a Product That Should Have Newer and Newer Versions: When a startup gets going, they naturally talk about their product as needing continual upgrading. You start with your Minimal Viable Business Product (MVBP) and then add features to create version 1, version 2, version 3. You need to think about this with regard to your team as well. Think of how you are going to continually upgrade your team. Some times that means redesigning a module, rewriting some code or removing a feature completely. The same is true of a team which is a more important determinant of success than the product.
- Entrepreneurship Success Pie – #1 Indicator of Success Is Team: From an earlier article about the most overrated thing in entrepreneurship (the original idea), Marius and I developed the following illustration that has been made into a sticker and I have seen on many slides (which makes me very happy):
This visual says it very well. The team is the most important ultimate component of a new ventures success so it deserves your focus, energy and commitment. Have the hard conversation and don’t settle. Good enough never is when you want to build a great company. Get the best possible team – which means the best cohesive, motivated and effective unit resulting from a singular common vision, shared core values, and complementary skills – to optimize your chances of success. That starts with you making hard choices and having difficult conversations for your core team.
You set the example!
The author
Bill Aulet
A longtime successful entrepreneur, Bill is the Managing Director of the Martin Trust Center for MIT Entrepreneurship and Professor of the Practice at the MIT Sloan School of Management. He is changing the way entrepreneurship is understood, taught, and practiced around the world.

The Disciplined Entrepreneurship Toolbox
Stay ahead by using the 24 steps together with your team, mentors, and investors.
The books
This methodology with 24 steps and 15 tactics was created at MIT to help you translate your technology or idea into innovative new products. The books were designed for first-time and repeat entrepreneurs so that they can build great ventures.

The Lambo and Volvo Story Helps an Entrepreneur Become More Successful: Recoil Kneepads
You never know what in a day will make your day a great one. Recently, I had on my calendar a meeting with Vicky Hamilton from Scotland Can Do Scale Summer School. It is always fun to see Scottish entrepreneurs, especially after this program because they really treasure the workshop and then go out and work hard to put the concepts to work.
Vicky was in Boston as part of a US state department program at the moment called the Young Transatlantic Innovation Leaders Initiative (YTILI). If you know me well, you know I have a deep skepticism of government programs with fancy names like this. But heck, Vicky was great and she was a Strathclyde and Scale alumnus so I was looking forward to seeing her but to be honest, my expectations were not high. It was going to be a better meeting than I anticipated.
When the meeting with Vicky started, she told me how much better her business was doing now since Scale. “How specifically?” I asked. What followed is a great case study that I will use in future classes and workshops because it is so easy to understand and is so compelling.
To make a long story short, her business was now growing much faster and much more profitably since she started showing more discipline about who her customer was. Her business is a simple product, kneepads with springs in them so that when you have to kneel down on the ground, not only you are less likely to get hurt but you also are much more productive. Here are illustrations of the product.
Recoil Kneepads – www.recoilkneepads.com
It is an unsophisticated product with a seemingly straightforward value proposition. Vicky had launched the company out of a project at Strathclyde University (great entrepreneurship program there) and was immediately getting sales. What more did she need to learn? People were buying her product on Amazon.
What did the Disciplined Entrepreneurship approach do to help? She had been selling to whoever would buy them. The kneepads cost in the neighborhood of $85 for one pair. As mentioned above, one initially favored channel was Amazon because they could sell directly. This could also be Kickstarter or other crowdfunding/sales sites for new products which I always caution people on. They might be good but understand first the risks. To understand that, you have to know well who your customer is.
What happened with Recoil Kneepad? They got a lot of DIY (i.e., Do It Yourself) customers who might get the product to work on a project on the weekend where they bought their other supplies at a place like Home Depot.
For this customer, the hundred dollar price point was a high one and if they only worked on an occasional project for a few hours on a weekend they would not get as strong a value proposition as a professional tradesperson (e.g., carpenter, tiler, plumber, etc.). A professional tradesperson could get tens of hours in a week of use out of the product. The tradesperson also has more concrete benefits to doing this because they were in a competitive business where things came down to dollars and cents much more so than a DIY customer.
So the willingness and satisfaction of the professional tradesperson was much higher. The DIY customer was Vicky’s Volvo in the Lamborghini and Volvo story I tell to start off my workshops and courses. It was a distraction and you much focus on one beachhead market at the beginning. Vicky bought into this and then started to test it to see if it made sense in the real world beyond the classroom lectures.
Low and behold, the DIY customer put more pressure for a discount and also wrote terrible reviews on Amazon. Terrible reviews are incredibly damaging to a business as Professor Sinan Aral of MIT Sloan has shown in his research. The discounting of pricing also directly and dramatically decreased profit margins.
Another interesting take away that Vicky got from the Scale Summer School and her work at Strathclyde was to watch the cost of customer acquisition (CoCA – Step 19 in the 24 Steps). She saw that if she focused on the tradespeople market, she could drive her CoCA down five times rather than if she staid generic.
So in summary, when she focused on tradespeople and did not pursue nor accept the DIY customers, she saw her LTV go up (because of less discounting), her CoCA go down, her customer NPS (Net Promoter Score – a standard way to measure customer satisfaction) go up and her joy in the business went up as well.
This was a very simple and easy to understand product. It shows clearly and specifically why it is a sound business decision to put your focus on a specific market segment (in this case tradespeople) and turn away the metaphorical Volvo (the distracting DIY) market.
Sometimes those great moments in the day come when you don’t expect and having this great case study fall on my lap was one of them. Thanks so much for sharing, Vicky!
The author
Bill Aulet
A longtime successful entrepreneur, Bill is the Managing Director of the Martin Trust Center for MIT Entrepreneurship and Professor of the Practice at the MIT Sloan School of Management. He is changing the way entrepreneurship is understood, taught, and practiced around the world.

The Disciplined Entrepreneurship Toolbox
Stay ahead by using the 24 steps together with your team, mentors, and investors.
The books
This methodology with 24 steps and 15 tactics was created at MIT to help you translate your technology or idea into innovative new products. The books were designed for first-time and repeat entrepreneurs so that they can build great ventures.
